Desjardins

Desjardins - Investigating

Resolved

The service disruption with Desjardins has now been resolved, and service has been restored. We will be closing this incident.
Thank you for your patience during this time.

The Development Team

Monitoring

Our Development team has deployed a fix to restore the service disruption with 
Desjardins. We will continue to monitor the fix to ensure that restoration efforts are completed.
We appreciate your patience and understanding in this process and we will send an additional update on March 23rd at 2:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins. Our Development team is working on deploying a fix as they continue to help resolve the issue.

We appreciate your patience and understanding of this process and will send an additional update on March 23rd at 2:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins. Our Development team is working on changes to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update March 23rd 10:00AM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins. Our Development team is working on changes to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update on March 22nd by 10:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins. Our Development team deployed fixes to help resolve the issue. The state has improved a lot since our last update.

We appreciate your patience and understanding of this process and we will send an additional update Wednesday 22nd of March at 6:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins. Our Development team has deployed changes to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update on Wednesday, March 22nd at 4:00 PM.

The Development Team

Monitoring

Our Development team has deployed a fix to restore the service disruption with 
Desjardins. We will continue to monitor the fixes to ensure that the restoration efforts are completed.

We appreciate your patience and understanding in this process and we will send an additional update on March 23rd at 12:00 PM.

The Development Team

Monitoring

Our Development team has deployed a fix to restore the service disruption with 
Desjardins. We will continue to monitor the fix to ensure that restoration efforts are completed.
We appreciate your patience and understanding in this process and we will send an additional update on March 22nd at 12:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins. Our Development team continues to work on resolving the issue. A fix has been deployed and another is scheduled for the morning. We are continually monitoring this disruption in efforts to resolve it.

We appreciate your patience and understanding of this process and we will send an additional update on March 21st at 8 PM

The Development Team

Problem Identified

We have identified the service disruption to be related to connectivity with Desjardins. Our Development team is currently working on changes to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update on March 21st at 4:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins connectivity. Our Development team is currently working on changes to our code to help resolve the issue.

We appreciate your patience and understanding of this process and we will send an additional update on March 21st at 12:00 PM.

The Development Team

Problem Identified

We have identified the service disruption to be related to Desjardins undergoing maintenance.

We appreciate your patience and understanding of this process and we will send an additional update on March 21st at 9:30 AM.

The Development Team

Problem Identified

We have identified the service disruption to be related to issues with Desjardins on their end.

We appreciate your patience and understanding of this process and we will send an additional update on March 20th at 4:00PM

The Development Team

Investigating

We are currently experiencing a service disruption with Desjardins and users may be affected. Our Development team is working to identify the problem and implement a solution.

We appreciate your patience and understanding of this process and we will send an additional update on March 20 at 12:00 pm.

The Development Team